Recent News & Blog / SEK Wins 2021 Best of Accounting Award for Service Excellence
February 1, 2021
FOR IMMEDIATE RELEASE
February 2, 2021
SEK, CPAs & Advisors announced today that the firm has won ClearlyRated's 2021 Best of Accounting® Award. Award winners have proven to be industry leaders in service quality based entirely on ratings from their clients. SEK, CPAs & Advisors received satisfaction scores of 9 or 10 out of 10 from 93% of their clients, significantly higher than the accounting industry average of 43% in 2020.
The firm received a Net Promoter® Score of 91.5%, more than 3.9 times the accounting industry average of 23% in 2020. Used by more than two-thirds of Fortune 1000 companies, NPS is a satisfaction metric based on a single survey question that asks clients how likely they would be, on a scale of 0-10, to recommend a company to a friend or colleague. According to global NPS standards, a score of 50% or above is considered “excellent,” with above 70% considered “world-class.”
“Our team’s commitment to providing an exceptional client experience has been a top priority since SEK was founded 58 years ago,” said Managing Member John Schnitzer. “We are delighted to receive the Best of Accounting honor, and we thank ClearlyRated and our loyal clients for this special recognition.”
“After one of the most turbulent years in modern history, winners of the 2021 Best of Accounting award have proven their commitment to go above and beyond in support of their clients," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client experience above all else. It is my honor to celebrate and showcase the 2021 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
On average, clients of 2021 Best of Accounting award winners are twice as likely to be satisfied than those who work with non-winning firms. Over 560 unedited SEK client reviews are available at https://www.clearlyrated.com/business/sek-cpas-advisors-1.
About SEK, CPAs & Advisors
SEK, CPAs & Advisors is a regional accounting and consulting firm with 175 professionals across six offices in Pennsylvania and Maryland. Since 1963, SEK has been committed to providing meaningful guidance and customized services to individuals and business clients in a variety of industries. For more information, visit www.sek.com.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
Contact
Kristina Tucker, Marketing Manager
Phone: 717-900-2021 | Email: ktucker@sek.com